What changed
Every entry below corresponds to a numbered production release. We list what shipped, in the past tense, and nothing that has not.
1.2.235
- The morning after an open house you set on a listing, you now get one text and email telling you how many people signed in at the house.
1.2.234
- The Quote card on a lead's page can now text a quote to the customer, from your business line, after you confirm the exact text; their YES books the time in it.
1.2.233
- A lead that came from one of your listings now says which listing and which sign, flyer or mailer on its page.
- The earlier-contact list on a lead's page now shows quotes and results from earlier enquiries, and Analytics shows how returning leads came back.
1.2.232
- Settings now shows how many people opened your contact card and saved your contact in the last 30 days.
- Your Monday summary lists each listing with the people who opened its page and the leads from its signs and flyers.
1.2.231
- The pricing page, plan cards, terms and receipts now count your plan in AI conversations, and each plan card shows its price per AI conversation.
- Analytics shows calls by hour in your own time zone.
1.2.230
- Usage, Billing, the alert emails and texts and the weekly summary now call what your plan counts an AI conversation, and say plainly that every conversation counts and minutes are never billed.
1.2.229
- Your Monday summary now shows how many conversations your assistant had with a person last week, who talked with it most, and how many attempts did not count.
- Text conversations are shown on Usage but no longer use your plan's allowance; they belong to the Text product.
- A plan price can no longer be set so low that one AI conversation costs less than $1.25.
1.2.228
- The page that compares FirstFiveMin with other tools, in English and Spanish, is now public.
- A person on your call list now gets a text when three quarters of their time to take or reach a lead has gone, and the page a lead is given to shows the owner's note.
- You can now send customers to one page that lists up to three places to leave a review, and you get an urgent text when a low Google review arrives.
1.2.227
- When one person reaches three conversations with the assistant in a week, you now get a text on your own phone, and on that person's page you can choose to keep the assistant answering or send their calls to you only.
- The assistant also stops answering one person's calls after five conversations in a day; their next call follows your missed-call setting.
1.2.226
- Your plan's allowance now counts conversations the assistant had with a person. A call nobody answered, a voicemail and a text nobody replied to no longer use any of it.
- Usage shows every conversation that counted and every attempt that did not, with the reason, and each lead's page shows how many conversations the assistant has had with that person this period.
1.2.225
- When you add a second person to your call list, the call tree now turns on by itself, once. Settings tells you it did and where to turn it off. If you had already chosen a setting, or you turn it off, it stays the way you chose.
- The menu's header row now has the business name, a ? button for help, and Log out directly under the name.
1.2.224
- A team member on your call list is now asked once, on the link they open for a lead, whether they want reminder texts about the leads they take. Reminders stay on unless they say no. If they say no, or reply STOP, their reminders come to you and you are told once, by name.
- Settings shows each team member's reminder status under their name, with a button to send them the question again (once every 7 days).
- Settings has four separate switches for what happens when someone calls, texts or emails your business: save the request, reply by text when permitted, call back with the assistant, and the follow-up sequence. Each shows whether it is off, ready, or held and why, and a switch you have not chosen yet keeps working as it did until you choose.
- Your business name and the business switcher now lead the menu.
- Texts to you about a lead with no name read naturally, for example: Nobody has reached a new lead in 2 days.
- The WordPress plugin was updated to version 1.2.5.
1.2.223
- The menu has seven everyday items: Today, Leads, Calendar, Conversations, Your assistant, Lead sources and Reports. Settings, Phone numbers and Integrations sit under Your setup, and the account pages under Your account.
- A new page, Lead sources, starts with a choice of how your leads reach you (a website, WordPress, no website, your business card and QR code, a connected app, an old list) and then shows only that way's steps.
- Today can be customized: each person can show, hide and reorder its cards, and reset to the standard layout. It is saved for you and follows you to any device.
- The Leads page is now the list of leads and nothing else. The assistant summary moved to Your assistant, and Connected and Email delivery moved to Integrations.
- On a computer, Settings shows its sections as a menu down the side instead of a row of buttons that could be cut off.
1.2.222
- A new page, What we set up, lists each step of getting started and where it stands, opens on the first one still open, and lets you skip the optional ones.
- It also lists everything the assistant changed for you after you said yes, who confirmed it and how, with Undo for your hours and for pausing the assistant.
- Asking the assistant "what am I missing?" opens that page.
1.2.221
- A lead's page gained an "Ask for a review" card: a button that sends the same review request a completed appointment sends, at most once a day for each person, with a line that shows whether they were asked.
- Marking a lead Won now sends that review request too, once for each lead, to a business that has a review link set. A request that had to wait for lawful hours goes out at 10 AM.
- A Yelp review link is no longer accepted: Yelp does not allow businesses to ask customers for reviews.
- Analytics gained a "Review asks" card with how many people were asked, and a lead's history shows each request.
1.2.220
- A lead's page gained a "Give this lead to someone" card: the account holder can hand a lead that is waiting, or one already taken whose person has not been reached, to another person on the call list, and the new person is told by text. The trail records who gave it to whom and why.
1.2.219
- The photo-upload page now says the exact day, time and time zone its link stops working.
- The home page's structured data now lists the assistant's documented features, drawn only from the public feature list.
- The privacy policy gained a section on requests from public authorities.
- An email forwarded from a lead platform stays yours to call: the assistant does not call or text that person, and the lead appears on your list as it always did.
1.2.218
- A property page now shows the official Equal Housing Opportunity logo from HUD, unaltered, on a white tile so it reads on the dark theme as well as the light one.
1.2.217
- Every status word on a lead now says only what the product can check: a next step shows who it is waiting on and when, you can set the date and time yourself, and you can log a call, voicemail, text or conversation you had outside FirstFiveMin.
- A video link now records a view for the one text it was sent in, and a replayed or double-counted view records nothing.
- More everyday ways of saying stop (such as "stop sending", "quit calling" or "no me manden mensajes") now count as opting out, and a person who asks the Night Window not to record them has the conversation deleted at once and is sent to the ordinary form.
- Each calendar now shows four separate facts - permission, the last successful read, the last appointment saved to it and any error - and has a Test connection button that reads the calendar without writing to it.
- A photo link on a lead's page shows the exact time it stops and says that a link closing deletes nothing; Your team now shows the count behind every percentage, and one lead texts you at most once a day from the team and follow-up features.
- Pass reasons were reworded (Service not offered, Off today), a reply number is tied to the one lead it answers, and Usage, quotes and results say exactly what they count - and what they do not.
- Property pages now check the eight-digit California license number, keep your listing, photo-rights and end-date confirmations on the record, and ask you to confirm a phrase such as "walking distance to" before it is saved.
1.2.216
- Someone who calls, texts or emails your business asking for something can now get a call back from the assistant about that request, a short reply to their text, and a check-in text that follows up on it.
- Websites can show an Ask us button that opens the assistant's conversation, and real-estate accounts can create a page and a set of QR codes for each listing.
- A photo link now says how long it works, you can ask a person on your list why they passed a lead, and after an AI call the person can be sent what we wrote down and reply FIX to correct it.
- A lead from a Facebook or Instagram ad now shows which ad it came from, and a Page that lives in a business portfolio can be connected.
1.2.215
- Connecting a Facebook Page from the Get leads page now goes through Facebook's business login and asks for every permission in one step, so the connection completes.
1.2.214
- The changelog is now also published as a feed, at /changelog.xml (and /es/changelog.xml in Spanish), so a reader or a search engine can follow each release as it is listed.
- Every public page now states who FirstFiveMin is in one consistent way for search engines and AI assistants, and a public page that is new or changed is reported to Bing the same hour.
- The Spanish console no longer shows a lead's status in English as a hover tip.
1.2.213
- Today now lists a caller whose situation sounds like an emergency (a gas smell, a carbon monoxide alarm, sparks, an active leak, sewage, no heat or no cooling) first, and every caller waiting for you shows what they need and what you already quoted them.
- On the Spanish console, the call summary on a lead's page, the state of each follow-up step and the Night Window conversations on the Calls page now read in Spanish or are marked as the conversation's own words.
1.2.212
- You now get a text on your own phone when 80% of the leads your plan includes are used, when every lead available this month is used and the AI is paused, and the moment an automatic top-up is bought or could not be charged. The last two also come by email.
- The Usage page has a new card, Where this month is heading: what this month has cost so far and, after a few days and a few leads, the pace and what an automatic top-up would add.
- On the Spanish console, the AI summary row on the Leads page, a webhook endpoint's status and the CSV link on Calls now read in Spanish and are comfortable to tap on a phone.
1.2.211
- Buttons, fields and links on a phone are now a comfortable tap: every button and field is at least 44 pixels tall, including Resend confirmation email, Do not contact, Delete their data, Save the policy and the setup checklist.
- The AI on/off label in the account console's agent table now reads ACTIVA / INACTIVA on the Spanish page, and the greeting previews on Settings are marked with their own language.
1.2.210
- Your team on Analytics now shows what each person's leads turned into: how many they quoted and for how much, how many they won and for how much, and a close rate. Every number opens the leads behind it.
- A Results you recorded card on Analytics adds up the quotes and results you recorded for the leads of the period: quoted, won, lost and your close rate. Only your own amounts are counted; nothing is estimated.
- Where leads come from now shows, under each source, how many leads it quoted and won this month and last, and the Analytics export carries the same totals.
1.2.209
- Every lead now has a Quote card: record the amount or range you quoted, what it was for and how long it is good for, then tap Accepted or Declined (and why) when the customer answers. A new quote replaces the open one, and a quote that passes its last day expires by itself.
- A How did it go? card on each lead records Won (with the job's value, filled in from an accepted quote), Lost (one reason) or No decision yet. It is never required.
- Today asks how it went once an appointment has passed, and shows what you won this month.
- A quote you sent by text through the assistant appears on the lead, and the customer's YES marks it Accepted. Nothing on these cards is sent to the customer.
1.2.208
- Every open lead now shows a Next step on its page: who has it, what comes next (reach them, call them back, send a quote, book a visit, follow up or wait for them) and when it is due. A person who takes a lead owns it; when they reach the person it moves on to a follow-up a day later, and you can set the step and the due time yourself.
- The Leads list and Today show the same line under each lead, and it turns red once the step is overdue.
- When a step is overdue you get one text on your own phone. When nobody has touched a new lead for a day you get one nudge, at most three a day. Nothing is sent during your quiet hours, and none of these texts goes to a lead.
- When the same phone number has asked before, the lead's page shows Seen before: the earlier enquiries and what became of each.
- Your team on Analytics can be narrowed to one job type or one city.
1.2.207
- If you share new leads with the people on your list, Analytics now shows Your team: for the last 7, 30 or 90 days, how many leads each person was offered, took, passed or did not answer, how long they took to take a lead and to reach the person, and how many they took but never reached.
- It is a coaching view, not a ranking: people stay in your call list's order, a percentage appears only after 10 cases (before that you see the counts and "too few to judge"), and any number you tap opens the exact leads behind it.
- If one person keeps passing leads as "Out of my area" or "Not my type", a line suggests changing their area or job types.
1.2.206
- If you share new leads with the people on your list, you now get a text on your own phone when one of them passes a lead, does not answer, takes a lead but is not confirmed as reaching the person, or when nobody takes it, with their name and the lead's first name.
- Under Share new leads with your list in Settings you can choose Every time, Only when nobody takes it, or a summary each day at 6 PM. Your own passes are never texted back to you, and you get at most one in-between update per lead every 30 minutes.
- Nothing is sent during your quiet hours: one note follows when they end. Everything stays on the lead's Who had it card either way.
1.2.205
- Every lead now has a trail. Open a lead and a Who had it card lists who was asked to take it, whether they opened it, who took it, who passed or did not answer, and whether the person was reached, each step with its time in your own day.
- Under each lead in the Leads list one line says where it stands, for example "With Dana - reached 2:09 PM", "Passed by 2 - with the assistant" or "Nobody took it - with the assistant", and a lead nobody is working shows how long it has waited.
- Two views appear above the list when there is something behind them: Nobody touched, for leads no person took or reached, and Taken, never reached. When a transfer to a person goes unanswered, the lead's trail records it.
1.2.204
- Times on your pages now read in your own time zone, like "Oct 10, 3:15 PM PT", instead of raw server time: the voice health on Integrations, when a video was sent on a lead's page, when a number was added, your Revive batches and the calendar's last read.
- The Leads page shows a Mailer list card when people have given an address but no phone number: how many there are, the latest few and a download. FirstFiveMin cannot call or text them.
- A Leaving page, linked from Billing, shows where you stand on cancelling, lets you download your leads and the compliance record, and lets the account owner ask us to delete the account's data. Asking records the request and alerts our team; it does not delete anything by itself.
1.2.203
- The Connected card on your dashboard, the Integrations page, the Calendar page and your setup checklist now agree. Each connection shows one of four states - Ready, Connected with issues, Action needed or Not connected - with what failed, how many items, and when it last worked. Before, one page could say a Follow Up Boss connection was connected while items had failed to send.
1.2.202
- A lead's page now has a "Send a video" card: paste a link to a video you made (Loom, Dubb, Hippo Video, YouTube and a few others), add a message, and it goes to the lead as a text from your own number. You are told when they open it. If your video site (Dubb, QuickPage and others) can report views through Zapier, you can be told when it reports one too.
- "On my way" now shows only on an appointment that is still ahead of you today. An appointment that has started asks how it went instead (Completed, No-show, Cancel or Reschedule).
1.2.201
- Behind the scenes, this release carries the groundwork for a page and a QR code for each home you list, so a buyer who scans a yard sign can ask about that home. Nothing on your screens changed.
1.2.200
- The assistant page of an "Always open" account no longer says "It's after calling hours" to someone who opens it during the day.
1.2.199
- A lead's history now says "A follow-up text went out" for every kind of follow-up text; it used to say the contact card went out even when the text was an offer or a flyer.
- Someone who contacted you first, by call, text or email, is no longer also put on long-horizon nurture.
1.2.198
- Our own pages now have a "Text us" button next to "Call me". A visitor on a phone can text FirstFiveMin directly, with the question they typed already in the message.
1.2.197
- Someone who calls, texts or emails your business asking for something is now treated as having asked to be contacted about it. They are saved as a lead with their request on record, and you get the first chance to claim it.
- A new setting on the Settings page, "Call and text back people who call, text or email you," turns this on or off. It is on by default; off, you get the alert only.
- A button that should be hidden stays hidden: the Stop button on the test-call page no longer shows before a call starts.
1.2.196
- The "Talk to your assistant" test call now hears you; the page had kept your browser from using the microphone.
- If your account uses AI voice calling, leads can now talk to your assistant out loud in the browser: a "Talk to us now" button in the Night Window, and a voice snippet for your website on Get leads. The assistant says first that it is an AI, and no phone call is placed.
- On your contact card, "Upload a card photo" now reads the fields from a photo of your business card for you to confirm; nothing is saved until you review it.
- Each additional business account is now 5% off.
1.2.195
- Each of your own numbers on the Numbers page now shows the steps to run a Google or Facebook ad with a call button that rings that number.
- First-time calls from numbers that almost never belong to a person (a premium-rate or shared-cost number, a pager, a voicemail-only number, or a number that does not exist) are now treated as spam calls; calls from internet phone apps such as Google Voice are answered as before.
- Nightly backups now also keep an encrypted copy in a second region, deleted after 14 days.
1.2.194
- When a caller asks the assistant for a person and does not get one, the lead now waits under Needs you, and first on Today, with what they were told and when to call back, until you press Handled.
- Today is now the first item in the menu and the page you land on after signing in.
- Team members can open Conversations; each sees the calls on their own leads, and each lead page opens for the lead's own person or an admin.
- Each filter on the Leads page shows how many leads it holds, a call that is still ringing shows as calling now, and every call in a lead's history is written in words.
- The tip on Get leads names your own head-start minutes.
1.2.193
- Our start pages now offer a call: leave your name and mobile number, and FirstFiveMin's assistant calls you to get your business set up.
1.2.192
- Import from your site now offers a short list of facts: up to ten sentences quoted from your own pages, with testimonials, reviews and other businesses left out. Each one waits for your yes before the assistant uses it.
1.2.191
- FirstFiveMin's own phone line now answers questions about the product from the public help center, in English and Spanish.
1.2.190
- If your connected calendar cannot be checked while someone books on a call, your assistant no longer books that time: it tells them and offers to have you call them back.
1.2.189
- When someone books, we now check your connected Google or Outlook calendar for that exact time, and a time it shows as taken is not booked.
- Our help pages for appointment types, appointment checklists and calendar sync now describe exactly what each one does today.
1.2.188
- Your assistant now changes language only when a caller says a whole sentence in Spanish or English or asks for it, and asks once when it is not sure; after a change, the call keeps that language's own voice.
1.2.187
- When a caller asked your assistant to reach you during a call, the transfer to your cell failed before your phone rang; it now rings you.
1.2.186
- When a caller asked for a person and your assistant could not reach anyone, it stopped naming a callback time for callers it is not allowed to call back; it told them you would follow up instead.
1.2.185
- When you asked your assistant to hand an appointment to someone and your transfer ladder was empty, or there was no appointment at the time you named, it began telling you so plainly.
1.2.184
- Your assistant can hand an appointment to someone on your transfer ladder: text "give the 4 pm to Luis", reply YES, and Luis gets the details while your customer is told who to expect.
1.2.183
- The buttons you add to your website can now include "Book a call", where a visitor picks when they would like to be called, and "Directions", a map link to your address once you turn it on.
1.2.182
- Signing up from a phone is easier: the sign-up button is easier to see and sits on the first screen, the page reads more clearly, and the security check asks you to tap only when it needs to.
1.2.181
- WordPress: the FirstFiveMin plugin can now put your other ways to be reached anywhere on your site, not only the form: a Call or Text button, your reviews, your contact card and a QR code for it, and a link to your page. Each one shows only when it is set up in FirstFiveMin.
1.2.180
- Voice notes from Android phones now work with the FirstFiveMin assistant. Many Android phones record them in a format the transcription service cannot read; FirstFiveMin now converts those first, instead of asking you to type the message.
1.2.179
- Voicemail transcripts: when a caller leaves a message, its words now appear under it on that lead's page, usually within a minute or two. And if you use the FirstFiveMin assistant, you can text it a voice note instead of typing: it reads back what it heard and does it when you reply YES. Some Android phones send voice notes in a format it cannot read; it asks you to type those.
1.2.178
- Behind the scenes, this release carries the groundwork for turning a voice note you text to your FirstFiveMin line into a command, and for writing out the words of a voicemail. Nothing on your screens changed.
1.2.177
- The list of what FirstFiveMin does not do now says what happens to past customers you import without a consent record: they are never called or texted unless they agree.
- Database reactivation can now be turned on only together with long-horizon nurture and with your business's mailing address saved, because without them no invite email can go.
- For accounts with the texting assistant: the morning and end-of-day texts now say "1 appointment" and "1 call" instead of "1 appointments" and "1 calls".
1.2.176
- "Put your page where customers look" now includes Apple Maps, with the steps to add your page's link to your place card in Apple Business.
- For accounts with the texting assistant: while you are in busy mode, callers now hear that you are with a customer and that the assistant can book them or take a message.
- For accounts with the texting assistant: the key for a phone Shortcut can now be made, seen and revoked in Settings.
- In Spanish, the "Capte leads" menu item now uses the formal form, like the rest of the app.
1.2.175
- Behind the scenes, this release carries the groundwork for filing a photo you text to your FirstFiveMin line on the customer you name. Nothing on your screens changed.
1.2.174
- Text and Multi-Line bought on an account that already has a plan are now billed to the same billing account as the plan, instead of a separate one.
1.2.173
- When the assistant is turned on for an account, its owner now gets a text with their FirstFiveMin line as a contact card to save.
1.2.172
- The assistant's commands page now lists one more: sending a customer an estimate by text, which they accept by replying YES.
1.2.171
- The assistant's commands page now lists three more: moving, cancelling and booking an appointment by text, each done only after you reply YES.
- Cancelling an appointment from your dashboard now also reaches your connected tools — your CRM and your webhooks — the same way every other cancellation does.
1.2.170
- Behind the scenes, this release carries the groundwork for your end-of-day text to name who each call rang and who took it when your calls go to more than one person, and for a weekly count of the calls each person answered. Nothing on your screens changed.
1.2.169
- Behind the scenes, this release carries the groundwork for two short texts to yourself each day, one in the morning and one at the end of the day, summing up your leads and calls at times you choose. Nothing on your screens changed.
1.2.168
- Behind the scenes, this release carries the groundwork for texting yourself a reminder to call someone back at a time you choose. Nothing on your screens changed.
1.2.167
- Behind the scenes, this release carries the groundwork for texting a customer your contact card after you reply YES, and for asking whether your last message reached them. Nothing on your screens changed.
1.2.166
- Behind the scenes, this release carries the groundwork for asking a customer for a review by text: the assistant shows you the exact message first and sends it only after you reply YES. Nothing on your screens changed.
1.2.165
- Behind the scenes, this release carries the controls for making and revoking the key a shortcut on your phone uses to reach your assistant. Nothing on your screens changed.
1.2.164
- Behind the scenes, this release carries the groundwork for asking your assistant from a shortcut on your phone, and for saving your FirstFiveMin line as a contact. Nothing on your screens changed.
1.2.163
- Behind the scenes, this release carries the groundwork for busy mode: texting your line that you're busy so the assistant takes your calls until you're free. Nothing on your screens changed.
1.2.162
- Behind the scenes, this release adds a one-page list of the commands the text assistant answers. Nothing on your screens changed.
1.2.161
- Behind the scenes, this release carries the groundwork for texting your own FirstFiveMin line from your phone to ask what you missed. Nothing on your screens changed.
1.2.160
- Behind the scenes, this release carries the groundwork for connecting your Google Business Profile, so your listing can fill in your page and keep its booking link pointing at your page.
- It also carries the groundwork for an Apple Maps button on your place card that opens your page. Nothing on your screens changed.
1.2.159
- Two new pages explain what an AI receptionist is and how FirstFiveMin compares with an answering service, including when a person is the better choice.
- The corner button on a dental, med spa, law firm or home-services website now names the visit: "Request an appointment", "Book a consultation", "Request a consultation" or "Get a quote".
- The pricing page now says how plans differ, how a yearly plan is refunded, and that you start on a shared FirstFiveMin number until your own number is approved.
- Our privacy policy now says we also count which links on our own pages are tapped, the same anonymous way we count buttons.
1.2.158
- We prepared two pages that explain what an AI receptionist is and how it compares with an answering service, including when a person is the better choice. They stay unpublished until their review is done.
1.2.157
- Every lead now says where it came from, in words: the website its form was on, a Facebook, Instagram, Google or Microsoft ad click, the campaign and the ad, or the place your short link was shared. It shows on the lead's page, on its row in Leads, and as the last column of the leads export.
1.2.156
- A dental practice, med spa or law firm's form no longer asks for a street address. It asks for a phone or an email.
- On Get leads, "Is it working?" now shows when your form last loaded on your website, and when its corner menu and bot check last showed.
- The WordPress plugin (1.2.2) adds a Settings link on its row of the Plugins list, and a short reminder until your key is saved.
- A new Monday email sums up last week: new leads, the typical time to first contact, the calls your assistant answered and the appointments booked. You can turn it off in Settings.
1.2.155
- When a caller wants to leave you a message, your assistant takes it, reads the key point back and passes it on: it closes your after-call text and shows on the lead's page as "Message left for you".
- The "Hear it for yourself" line with our number now shows on every industry page and on pricing.
- The voice box in Settings now lists only voices we have checked. When there are none, it does not show and your current voice stays.
1.2.154
- New accounts now start with your assistant answering the calls you miss on your own business number (and texting a caller who hangs up first), voicemail when it cannot answer, and the Text us / Call me buttons on your website form. If your account is older, the Leads page shows you one card to turn these on — nothing changes until you choose.
- A call your assistant marks as a wrong number or a sales call no longer counts against your plan, and Settings now says exactly what an answered call counts as.
1.2.153
- Your Leads page now says whether your website form is working: once a lead arrives from one of your allowed websites it reads "Working" with the time and the site, not just "Live".
- The calling hours at the top of the Leads page now say that a state may require a later start than your own hours.
- Your website form starts its bot check the moment a visitor clicks into it, so the consent buttons are usually ready when they tap Send.
1.2.152
- Every call your assistant places is now written down before the phone rings, and the database itself refuses a call our rules forbid — a second, independent stop behind the first.
- A lead's record now shows every channel in one place: emails, Messenger, Instagram and WhatsApp messages, and calls your assistant answered — including anything a safety check stopped, with the reason.
1.2.151
- Every email to a lead is now checked at the moment it leaves: nobody who unsubscribed, or who asked by text or on a call not to be contacted, gets one. Follow-up emails carry your business's mailing address, and they wait until one is on file.
- Leads sent in by Zapier, n8n, Make or a webhook are called by your assistant only when they arrive with the exact consent words the person agreed to. For Facebook and Instagram lead forms, you add that wording once on your connected Page.
1.2.150
- A safety watchdog now checks every call and text after it goes out. If it ever finds one that should not have been possible, such as a text to someone who asked not to be contacted or a call outside calling hours, it pauses all calls and texts to leads at once and alerts our team.
1.2.149
- FirstFiveMin can now pause all calls, texts and emails to leads in one step if something ever looks wrong. While a pause is on, a red notice on every page of your account says so, your leads are still captured, and you are still alerted so you can call them yourself.
- Every AI call is checked one more time at the moment it is placed: the calling hours, your do-not-contact list and the call limits, even when the call was approved a moment earlier.
1.2.148
- Every text FirstFiveMin sends to a lead now passes one check right before it leaves: it goes only to a US number, and never to a person on your do-not-contact list.
- Texts that reach out first, like the text after a call attempt or a heads-up before a call, also need the person's agreement on file and must fall inside their calling hours, and one person gets at most six of them in a day.
- When the check stops a text, the lead's page says so and gives the reason. The confirmation of an opt-out and a verification code the person just asked for always go.
1.2.147
- If someone writes STOP in Facebook Messenger, Instagram or WhatsApp, FirstFiveMin stops: no more automatic replies and no call from your assistant, and if we have their number it goes on your do-not-contact list. Their later messages still show on their lead page.
- A booking or a reschedule for a person on your do-not-contact list is still saved, but no confirmation text is sent to them.
- A text or message that says “stop messaging me” or “no more messages” now counts as a request to stop, like “stop texting me”.
1.2.146
- Setting up a new account now asks where your leads come from and shows how to connect each source; it says you are live only once a lead has actually arrived. You can also have the assistant call your own phone (Call my phone) to hear it before a lead does.
- While setup steps are left, a short checklist replaces the red notice and shows about how many minutes each step takes.
- On a phone, a Today screen and a tab bar (Today, Leads, Calendar, Share, More) show the leads to claim, recent leads and today's appointments. The link in a new-lead alert now opens a screen with Call, Text and I'll take it.
- Settings are grouped into seven sections, and each setting has one line saying what it changes and its default.
- Your console uses plain names: your head start (the claim window), lead the AI worked (an AI-engaged lead), after-hours texting (the Night Window) and text registration (A2P).
- The help assistant can offer a few changes: turn the AI assistant off until your calling hours open, turn it back on, set your working hours to a ready-made week, or send you a test lead. Nothing changes until you tap Yes, do it.
- If a phone's call screening picks up, the assistant says who it is and why it is calling, then waits.
- When an AI assistant calls for a customer, your assistant answers what you offer, the starting prices you entered and your next openings. You can enter your services and starting prices in Settings.
- Four first texts a lead can receive now start with the business's name: the verification code, a cancelled appointment, a waitlist opening and the on-my-way text.
- The Getting started guide now explains the five states an account can be in, and the home-services page's example conversation is now about a home-services request.
1.2.145
- The assistant now stops calling a person after at most three calls that do not reach them. It calls again only if a call reaches them or they ask again.
- Marking a lead do-not-contact, or a STOP reply, now cancels every call and text already scheduled for that person at once.
- A call that reaches voicemail no longer sets how ready the lead sounds. That label comes only from what the lead actually said.
1.2.144
- The text button and the corner-button menu now appear on your own website. Before, they showed only in the preview in your account.
- Your page shows the Text button first when your business number can receive texts.
- On a phone, your leads page shows the steps to add FirstFiveMin to your home screen, so new-lead alerts reach you.
- A visitor's AI assistant can now read and fill in your website form. The visitor reviews it and sends it. If their assistant sends it on its own, the lead comes to you to call yourself.
1.2.143
- Links in your texts are now always full addresses: a shortened link (like bit.ly) is refused, and you are told why. A Google Maps share link is turned into the full address.
- Your missed-call text opens with your business name even when you have not set a display name.
1.2.142
- When a lead reaches you without permission for an AI call, your new-lead alert now says to call them yourself, instead of promising an AI call.
- Behind the scenes work on your lead form.
1.2.141
- Behind the scenes work on alerts on your phone. One Spanish line on your leads page now uses usted, like the rest of your account.
1.2.140
- Behind the scenes work on Your page. Nothing about your account, your leads or what we count changed.
1.2.139
- Your page now describes your business to search engines and AI assistants in a form they can read: your name, how to reach you, what you do, where you work and your hours, built from the same details the page shows.
1.2.138
- Your website's corner button can now offer more ways to reach you above the form: Call, Text, your reviews and your contact card. Choose them, set their order and write your own button words on Get leads; each one shows only when it is set up. The WordPress plugin (version 1.2.1) describes it.
1.2.137
- On Get leads, saving your text and call-me buttons now always keeps your choice, and only the account's owner or an admin can change them. For an owner added to an existing account, leads from your website's form now arrive under your name, show in Leads and send you the alert.
1.2.136
- On a phone, Get leads no longer runs off the side of the screen when one of your allowed website domains is long: the Remove button stays on the screen.
1.2.135
- On WordPress, the plugin (version 1.2.0) now shows a button in the corner of every page that opens your form, and adds a FirstFiveMin form block beside [firstfivemin]. You can choose how the form looks — light, dark or transparent, the button colour, the corners, the width and the font — on Get leads, with a live preview, or in the plugin's settings. The bot check on the form now works on your own website: leads sent from your site were refused while it was on, and now go through. The consent window stays readable on dark websites.
1.2.134
- On WordPress, the plugin's form now always shows — at the end of every page, or where you add [firstfivemin]. Importing facts from your website now gives you drafts to review: the assistant answers only from the facts you approve. Each imported fact shows the page's language and date; you can edit any fact, approve one at a time or all at once, and a new import never replaces a fact you approved. Text boxes in Settings now follow the dark theme, and Spanish labels in setup and Settings now carry their accents.
1.2.133
- On a phone, the pricing page now lists the four plans first and their explanations below. Setup's first step asks only for your industry, business name, the name leads see and your time zone; the texting-registration details fold under their own section, and the number step starts with the shared FirstFiveMin number. The setup wizard also fits a phone screen.
1.2.132
- Revive now takes a CSV file with your own column names: you match them to ours and see what the import would do before anything is imported, and the batch table says in plain words why a row was set aside. On Lead sources, each turned-away reason says what to do about it; on Settings, each Save button says what it saves and the law-firm matter card shows only for law firms or where lists are saved; and the Calendar's buttons are easier to tap on a phone.
1.2.131
- Your assistant now opens with a card that says whether it is calling new leads and, if not, why, along with your plan, number, calendar sync and alert number, and four first steps to your first handled lead. Each lead card says why the assistant did not call, the Calendar page shows when it last synced and why a sync stopped, and Leads has one Export menu and a Real/Test switch.
1.2.130
- A new Developers page explains how to send leads to FirstFiveMin from any app — the token, every field and a working example — and a machine-readable description of the same API is at /api/openapi.json.
1.2.129
- The Facebook and Instagram card can answer messages: a new message to your Page or Instagram account becomes a lead with one automatic reply, you can answer it from the lead's page within the time Meta allows, and if the person shares a phone number the usual call-back follows. Both switches stay off until you turn them on.
1.2.128
- The Facebook and Instagram lead-forms card has a new switch to report lead quality to Meta: which of those leads you contacted, booked or met — Meta's own lead ID and the stage only. It stays off until you turn it on.
1.2.127
- The home page no longer jumps while the after-hours demo loads.
- The FirstFiveMin Text page, Settings and the invoice preview show only the price you are charged.
1.2.126
- Leads from a connected Facebook or Instagram lead form now work like every other lead: you get the first five minutes, then the assistant calls.
1.2.125
- Fixed: switching between English and Spanish now keeps the page you are on; a lead's card now shows the appointment outcome and never says "No answer" after a call that was answered; setup keeps the industry you chose; the assistant page shows the opening line as a caller hears it.
1.2.124
- The pricing page and the sign-up pages from our ads now say plainly that Phone and Text are separate products, and show our Multi-Line offer for the first 100 customers.
1.2.123
- The sign-up pages from our ads now show a short list of what you get: the phone assistant, business texting and ways to use them.
1.2.122
- The home page, the home services page and its sign-up page now show a short video of a plumber whose new lead gets a call back. It plays only when you tap it.
1.2.121
- Calls with people who speak Spanish now use a Spanish voice, and a call that switches to Spanish is handed over to it without hanging up.
1.2.120
- When a caller switches to Spanish, the assistant now stays in Spanish — appointment times and its replies included — and later texts follow the language the person spoke.
1.2.119
- Our Terms of Service are now published at /terms, with the text-message terms for people who receive your messages at /terms/leads. The yearly renewal reminder now names your plan.
1.2.118
- The privacy page now describes our Google Calendar access exactly, plans now say "No per-minute charges" with the twenty-minute limit per caller shown beside it, and leads sent to a connected CRM now show FirstFiveMin as their source.
1.2.117
- Call recordings are now saved to storage that is kept across our updates. Recordings of earlier calls were not kept; their transcripts and summaries were not affected.
1.2.116
- Analytics now follows the leads that arrived in each period through to their booking, counts only the assistant's own calls as dials, and no longer shows a percentage built on fewer than ten cases.
1.2.115
- Each of your numbers now answers with only its own history: a caller who knows another business, or another of your lines, is treated as a new caller there, and a call to a business's own number always reaches that business.
1.2.114
- A call someone made to your number could be counted as unanswered, and get a follow-up text and a call back, when the caller sounded like a phone's call screener; calls made to you are no longer read that way. Seven Spanish lines in your account and your alert texts now use usted.
1.2.113
- When a phone's call screening answered a call from your assistant and nobody picked up, or the carrier marked the call as spam, the call was counted as completed, so its follow-up text and the next try never happened; it now counts as unanswered, and they do. The "Double-dial" setting now works on real calls; it had never taken effect. Two lines of Spanish a lead can see now use usted.
1.2.112
- The six numbers at the top of Analytics now measure speed from the moment calling was lawful, show how many leads each one is based on, and say "Not enough data yet" instead of a percentage when that is fewer than ten leads. The short sign-up page for people who click a FirstFiveMin ad on Facebook or Instagram now also exists for real estate, legal intake and general businesses, not only home services. On Spanish pages, the help assistant now answers in Spanish; it had been answering in English.
1.2.111
- Our own internal reporting gained a view of how far new accounts get through setup. Nothing about your account, your leads or what we count changed.
1.2.110
- People who click a FirstFiveMin ad on Facebook or Instagram now see a short page — what the product does, three steps and one button to start the free trial — instead of the full page; everyone else sees the same pages as before. Inside Facebook's own browser, sign-up no longer offers Google or Microsoft sign-in (they cannot finish there), its button says "Start free trial" and you can show or hide the password as you type.
1.2.109
- Two Spanish sentences on the Billing page and one usage notice spoke to you informally; they now address you as usted, like the rest of the console. Nothing about your account, your leads or what we count changed.
1.2.108
- Behind the scenes work on the Settings page and the dashboard's setup notices. Nothing about your account, your leads or what we count changed.
1.2.107
- Behind the scenes work on the phone screens and the menu. Nothing about your account, your leads or what we count changed.
1.2.106
- Behind the scenes work on the setup screens and on the new-lead alert. Nothing about your account, your leads or what we count changed.
1.2.105
- Behind the scenes work on the setup screens. Nothing about your account, your leads or what we count changed.
1.2.104
- The setup wizard now answers owners who use it in Spanish in Spanish, its buttons are easier to tap on a phone, and adding another phone number no longer sends a finished account back into setup.
1.2.103
- Fixes to our own internal reporting. Nothing about your account, your leads or what we count changed.
1.2.102
- We now count which parts of our own pages are used — how far a page is scrolled, whether our video is played, which buttons are tapped, and where a sign-up stops — so we can fix the steps that lose people. Our privacy policy says so, and we never record what you type.
1.2.101
- Our Spanish pages, texts and emails now address you formally, as usted.
1.2.100
- Get leads now checks whether your form is really working on your website, shows the exact steps for your website builder, lets you send those steps to whoever runs your site, lists the places customers already look for your page, and lets you choose a shorter form made for phones or test both. Our home services page now explains how your phone line alone can bring you leads, with no website.
1.2.99
- Behind the scenes, this release carries the groundwork for bringing the leads from your Facebook and Instagram lead-form ads straight here, without Zapier. Nothing on your screens changed.
1.2.98
- Behind the scenes, this release carries the groundwork for forwarding the lead emails you already receive to a private address, so each one shows up here. Nothing on your screens changed.
1.2.97
- Your hosted lead page now reads your Text us and Call me settings correctly, so those buttons appear there when you turn them on. Behind the scenes, this release also carries the groundwork for a shorter, phone-first form.
1.2.96
- Behind the scenes, this release carries the groundwork for handing the install steps to whoever manages your website, from your own phone or email. Nothing on your screens changed.
1.2.95
- Behind the scenes, this release carries the groundwork for showing you exactly where to paste your form for the website builder your site is made with. Nothing on your screens changed.
1.2.94
- Behind the scenes, this release carries the groundwork for showing you where to put your page so customers find it. Nothing on your screens changed.
1.2.93
- The Spanish in your account — screens, alerts, texts and emails to you — now uses the formal usted throughout.
1.2.92
- The help center now explains address-only leads: what we keep when a visitor leaves no phone number, and how to download them for your own mailing list.
- Behind the scenes, this release also carries the groundwork for checking that your website form is working. Nothing on your screens changed.
1.2.91
- Connecting your CRM with the account owner's key now also turns on receiving the new contacts you add there, as it was meant to.
1.2.90
- On your page, the Call button now dials your own FirstFiveMin number when you have one, so those calls are answered the way your line is set up and show up as leads.
1.2.89
- Your short link now opens a one-page site for your business, with buttons to call, text or ask for a callback, plus your services, service area and hours. On Get leads, a new card shows three ways to add your form to your website: a button, a form box or the full widget.
1.2.88
- Behind the scenes, this release carries the groundwork for adding your form to any website with a button or a form box. Nothing on your screens changed.
1.2.87
- Behind the scenes, this release carries the groundwork for turning your short link into a one-page site with buttons to call, text or ask for a callback. Nothing on your screens changed.
1.2.86
- The website gained a public help center, a page showing every way to get leads into your account, and a list of what every plan includes.
1.2.85
- The Spanish help articles in your account now address you formally (usted).
1.2.84
- On a computer, the try-it card on the home page is back beside the headline instead of below it.
- On small phones, the after-hours chat on your lead page now fits the screen, including the check that confirms a visitor is a person.
1.2.83
- Behind the scenes, this release carries the groundwork for public pages that show how to get leads in with or without a website, and for reading our help articles before you sign up. Nothing on your screens changed.
1.2.82
- On the Phone numbers page you can now name where each of your numbers is published, and each lead shows which number it came from. The Analytics page now shows how many leads and booked leads each number brought this month and last month.
- You can now make a printable sign for one of your numbers: people text your keyword to that number or scan the sign's code, and each text arrives as a lead on your list.
- You can now have the assistant call each lead from your number that matches the lead's area code, when you have numbers in more than one area code.
1.2.81
- On a phone, the Phone numbers page now shows each of your numbers as its own card, and every button and field on it is large enough to tap.
1.2.80
- On the Phone numbers page, the "Who usually calls this number?" box now matches the dark theme and is easier to tap on a phone.
1.2.79
- The home page and each trade page now say, in plain words, how the service works with what you already use: which calendar a booking goes to, callers in English and Spanish, and, where it applies to your trade, service areas, forwarded lines, conflict checks and how a law firm's prospective-client information is handled.
1.2.78
- Fixed: your contact card now shows your own cell number. Before this release the number could be missing from the card, so people could not call or text you from it.
1.2.77
- You can now share your contact card from your phone. My card shows your card's link and QR code, a QR code to print, the steps to write it to an NFC tag, and a tip for iPhone NameDrop. People who open your card can text you, call you, or send you their details through your own form.
1.2.76
- Behind the scenes, this release carries the groundwork for sharing your contact card from your phone. Nothing on your screens changed.
1.2.75
- An account can now connect up to 25 webhook endpoints, so every FirstFiveMin trigger can run in its own Zap at the same time.
1.2.74
- Law firms can now list the matters they take and the ones they decline; the assistant checks a caller's matter before booking a consultation and, for a declined matter, reads the firm's own referral line instead of booking.
- Appointment reminders for medical spas now carry the name, place and time only.
1.2.73
- When a caller who already has an appointment asks to move it, the assistant now asks which day works better before offering times, and no longer offers the day they already hold unless they ask for it.
1.2.72
- New accounts start with a 7-day free trial with no card: up to 10 leads handled by the assistant, on the FirstFiveMin shared number, one trial per person.
- Each plan shows its price per lead the assistant handles, worked out from the plan price.
- The yearly plan (two months free) can be chosen on the plans page and on the plan step during setup.
- Multi-Line is available on Billing for $29 a month; our first 100 paying customers have it included.
1.2.71
- Multi-Line (each line you forward answered as its own business) is included for our first 100 paying customers, on any plan; those accounts see a note in their console saying so.
1.2.70
- When both a text button and a "Call me now" button show on your website, the line above them now says how quickly texts get a reply.
1.2.69
- Added "Refer another business" on the Billing page: share your link, and when a business signs up through it and pays its second invoice, you get one month of your plan free as a credit on your next invoice.
- On the Phone numbers page you can set the name callers hear on each of your lines ("Answer this line as"); it is used when we know for certain the call came in on that line.
- Each line can have its own contact card, sent to people who book through that line: title, license line, brokerage or company line, website, note and number.
- Above a "Call me now" button on your website we no longer show the text-reply time, which did not apply to calls.
- Our privacy policy now describes the two small cookies a referral link uses.
1.2.68
- Added a way to sign in on your phone: scan a code shown on your computer, confirm the matching number there, then turn on alerts.
- After a call with your assistant, the lead alert can label the lead Hot, Warm or Cold and quote the caller's own words that earned the label.
- We now tell you when texts to your leads stop arriving, and a lead shows when a text to them could not be delivered.
- The Integrations page shows each lead source with the leads it received and the ones it turned away, and you can send a test lead to check a source.
- Added "Talk to your assistant": hear how your assistant answers, from your browser, with a live transcript.
- After a visitor taps "Call me now" on your website, they see a countdown to their call.
- When a lead's call rings through to your phone, you now hear a short message first and press 1 to take it.
- Added "Share new leads with your list": a new lead you do not take is offered to the people on your transfer ladder before the assistant calls.
- The Analytics page shows the cost per booked appointment for each lead source, from the monthly spend you enter.
- The Account page has a security checkup and a list of recent activity on your account.
- When the same person inquires again from another place within 2 hours, the two inquiries are joined, so they get one call, not two.
1.2.67
- Fixed the "Median pick-up" time in the transfer ladder table on the Calls page: it now measures until the person answers, not until the call ends.
1.2.66
- Fixed a missing space in the Spanish message that your Text us / Call me buttons show visitors outside your hours.
1.2.65
- Leads that Zapier, Make, n8n and Follow Up Boss send to FirstFiveMin are now confirmed back to those services the moment they are saved; your new-lead alert follows a moment later. A slow reply is therefore less likely to make those services send the same lead again.
1.2.64
- When a phone carrier tells us that a lead's number cannot receive text messages, we stop texting that number; calls continue as usual. We also no longer resend the exact same text to someone whose copy a carrier filtered as spam.
1.2.63
- New-lead push alerts are now sent as high priority. If your phone is offline, an alert waits up to 10 minutes and is then dropped, so it never arrives after the lead has gone cold. The app re-checks your alert subscription each time it opens.
1.2.62
- The follow-up sent webhook now keeps the lead's via value like every other event, and reports what sent the follow-up as trigger.
1.2.61
- We now list a connection as available only after it has passed a real end-to-end test.
1.2.60
- Checking a connection key now also returns the account's business name and the key's own label, so connected tools can show which account they use.
1.2.59
- Our own connection monitor now reports problems on customer accounts separately from our internal test accounts.
1.2.58
- When someone asks us for a demo call, or starts signing up and stops partway, we now hear about it right away, so we can call them back quickly.
1.2.57
- The assistant's greeting follows a new rule for businesses with more than one phone line: a line's own name is used only when we are certain which line the call came in on; otherwise it uses your business name. The AI and recording notice stay the same, word for word, on every line.
1.2.56
- Our sitemap now gives each page the date its text last changed, so search engines can see which pages changed.
1.2.55
- Our own visit count no longer counts the ad previews that Facebook and Instagram load before anyone taps the ad.
1.2.54
- Our website now keeps its own count of how visitors find it, as our privacy policy describes: no IP addresses and no device details.
1.2.53
- Pages that name an outside connector now say which parts depend on that other company's service and plans.
- The privacy policy now explains how we measure which of our own ads bring visitors to our site.
- The Text plan pages now describe the voicemail feature without promising a transcript.
1.2.52
- A call or text from one of your own business lines no longer appears as a new lead or gets a missed-call text.
1.2.51
- The WordPress plugin now downloads as a single .zip from the Lead Widget page, the format WordPress's Upload Plugin accepts.
- Our site now lists a connection only while it is available to connect.
1.2.50
- New-lead push notifications now reach your phone: tap Enable in the push notifications card on the Leads page.
- Leads older than a week now show their date, not only the day of the week.
- After a subscription has ended, the Billing page no longer shows a scheduled cancellation.
- The sample data Zapier shows while you build a Zap now matches what FirstFiveMin sends for opt-outs and test events.
1.2.49
- Four new pages went live, in English and Spanish: Answering service for contractors, An alternative to hiring an ISA, Missed call text back, and Speed to lead for real estate.
1.2.48
- Our own test accounts no longer count toward FirstFiveMin's public response-time statistics.
1.2.47
- Outside scripts on our pages now wait until the page has actually appeared on your screen, so the text shows sooner on a phone.
1.2.46
- Pages now show their text sooner on a phone — outside scripts load right after the page appears — and search engines can now find our sitemap without being told where it is.
1.2.45
- On a phone, long web addresses and lists — like a webhook’s list of events, or a link inside one of the facts your AI knows — now wrap onto the next line instead of pushing the page sideways.
1.2.44
- On a phone, wide tables in your account — like the consent record on a lead’s page — now scroll inside their own box instead of pushing the whole page sideways.
1.2.43
- On a lead's page, the details the AI noted after a call but the caller never actually said now appear under “Not confirmed by the caller”, so you can check them before relying on them.
1.2.42
- After an AI call, the AI is now instructed to write its notes on why a caller is looking, and on the details they gave, in the caller's own words and in the language they spoke.
1.2.41
- After an AI call, the details it records about a caller — such as their timeline, their budget, whether they already have an agent, or that an appointment was booked — are now kept only when the caller actually said them on the call or the appointment is on the calendar. Anything the caller did not say is left as unknown in your alerts, webhooks and CRM notes instead of being filled in from a guess.
1.2.40
- On our Spanish pages, each demo film now shows a Spanish preview image before you press play, instead of the English one.
1.2.39
- The legal intake page now shows its own short demo film of that trade, like the home services and real estate pages. It runs under a minute and has English and Spanish captions.
- The demo card on each trade's page now suggests an example that fits that trade, such as an AC repair on the home services page, instead of the same real estate example everywhere.
- On phones, the film sections on our pages now stack, so the video uses the full width of the screen instead of sitting in a narrow column.
- When a business's text does not already end with punctuation, a period is now added before the opt-out line, so the two no longer run together.
- Webhooks: appointment events now say how the appointment was booked, waitlist offer times are now sent in standard UTC format like appointment times, and the integrations help article now describes the new webhook fields.
1.2.38
- On phones, our pages now keep a button to have the assistant call you and a Get started button at the bottom of the screen while you scroll.
- The pricing section now says, right under the plans, what happens when you reach your lead limit: the assistant pauses, and there is never a surprise bill.
- Our pages now explain the live handoff: when a caller asks for a person, you get a text with their first name and then your phone rings; if nobody is free, the assistant offers a callback or books the appointment.
- A new Your data section explains how customer details are handled: contact details are encrypted, each business sees only its own data, our voice provider works under a signed data-processing agreement, and nothing is sold or shared.
- Webhooks: appointment times are now sent in standard UTC format, the Zapier sample now matches what we send, and call and appointment events carry new fields for transfers, callbacks, recording opt-outs and consent.
1.2.37
- Our home page and the home services and real estate pages now each show a short demo film of that trade: a customer texts, asks for a call, nobody on the team can pick up in time, and the assistant calls, says what it is, and books the visit. Each film runs under a minute and has English and Spanish captions.
- The Watch it happen button on those pages now says the film runs under a minute, instead of two minutes.
- The Spanish versions of the films were rewritten so the business replies in the formal usted, as our own text messages do.
1.2.36
- The live demo on our public pages now works from inside the Facebook and Instagram apps' built-in browsers. Before, the bot check could hang there and the Call me button never turned on; now, if the check cannot finish within about twelve seconds, the page says so and offers to open in your regular browser instead.
- The after-hours conversation on a business's lead page has the same fix: its final consent step waits at most twelve seconds for the check and then falls back to the plain form, so nobody is left waiting on a button that will never enable.
1.2.35
- Our own privacy policy is now published at firstfivemin.com/privacy, with a section on ad measurement on our public site: the marketing and sign-up pages use the Meta Pixel so we can tell which of our ads brought a visitor here. It runs only on those public pages, never in a business's signed-in dashboard and never on a lead's page, and it is never sent a name, email or phone number.
- The home page's headline now reads: Your lead waits five minutes. Then they call someone else.
1.2.34
- We re-checked every statistic on our public pages against its original source. Two figures we could not trace to a primary document were removed, three were re-worded to say exactly what their source measured and when, and every citation now names the study, the publisher and the year.
1.2.33
- The Spanish home page now opens from firstfivemin.com/es without the trailing slash, and any campaign tags carried in the link stay on it.
- Deleting a webhook endpoint on the Integrations page now asks you to confirm first, the same way revoking a connection key already did.
- On a phone, the sign-up button is a full-size tap target, the browser can fill in your company name, and the public pages tell the browser their colour so the address bar matches.
1.2.32
- If your account is on a Text plan, the sidebar now shows how many included messages you have used this billing period, and how many top-up messages you have banked. It reads the same figures as the Usage and plan page. Accounts without a Text plan see nothing there.
1.2.31
- A new Your assistant page collects everything the assistant will do on your behalf in one place: when it may call, the opening line every lead hears, the voice it uses, what it can answer from, and who a live caller is handed to. It is read-only — every control that changes any of it stays on Settings.
- If you administer the account, a new Compliance record page shows who asked not to be contacted and why, every call the rules stopped in the last thirty days with the reason, the consent wording in use, and the CSV export. It shows counts only, never a phone number or a name; the record for one person stays on that person's lead page.
- Operator console: a header with the account, entitled and suspended counts, and every section of the page reachable by name.
1.2.30
- The Leads page was rebuilt to the approved design: the lead you hold right now sits at the top with its countdown, a Claim button and a Release-to-the-assistant button; a filter row (All, Booked, Needs you, Closed) sits above a compact feed; and a side rail shows your assistant's settings, what is connected, your email delivery and this week's numbers, each read from your account.
- If your plan has a lead cap, the sidebar now shows how many leads you have used this period against it.
- Operator console: a new Overview with the day's numbers, the accounts that need attention sorted by severity, why calls were refused this week, and platform health. An alert now fires if calls are placed for a week with no compliance refusals at all, which would mean a safeguard has stopped being exercised.
1.2.29
- On the Leads page, the “Needs your attention” card now says how many calls could not be placed and what that means, and the whole card opens the lead’s record. It used to show an “AI working” badge there, which was wrong.
1.2.28
- Fixed the Lead capture widget page. The embed snippet never appeared and part of the page's own code was showing as text. It had been broken since 11 September, so if you tried to copy your snippet in that time and could not, this is why.
- Fixed the on-call coverage card in Settings, which had never loaded since it was added on 13 September.
1.2.27
- Reworded five descriptions in the scheduling section of our site so each one says what it depends on: arrival windows, after-hours on-call, booking terms and the waitlist only do anything once you have set them up, and the page now says so.
- Rewrote the reminder description, which was describing a change we had made rather than telling you what the feature does.
1.2.26
- Removed two cards added yesterday that repeated, in different words, two cards already on the same section of the page.
- Gave the reviews section the same card layout as the sections around it; it had been rendering as two bare paragraphs.
1.2.25
- Added a short section explaining how review requests work: one text after an appointment that actually happened, nothing offered in return, and not again for ninety days.
- Said plainly, on the pages themselves, several things the product already did quietly — that a do-not-call check it cannot complete stops the call, that every message has a named sender, that messages go to one person at a time, that your booking terms are read out before someone agrees, and that you hear about it when two reminders go unanswered.
1.2.24
- Fixed the Forgot password and Create account links on the sign-in page. They led to a missing page for anyone who arrived by the short web address, which is the address the site itself links to.
1.2.23
- The integrations section now lists only the connectors you can use today. The names of connectors that do not exist were removed from it.
- The pricing page states the price of a ten-lead block outright, so the figure is there rather than something you work out from the per-lead price.
1.2.22
- FirstFiveMin Text gained quick replies. With Text on your account you can answer a customer with one of six ready replies by texting its number from your own phone — #4 for “Here’s where we are”, for example. We write the wording; you fill in your address, map link and opening hours once, and we put them into the message.
- Texting # on its own sends back the list of the six, so there is nothing to memorise.
- Fixed: the Save button under “Ask for reviews” had done nothing since 11 September, so no review link could be saved. It works again.
1.2.21
- The front page gained two short films: one follows a text from your website through to your phone, and the other follows a single customer from that first text through a call to a booked appointment.
- Both films are silent and carry captions, and each was made in English and Spanish.
- The Text page was rebuilt to open with the sample conversation it describes, and its wording was corrected to match what the product does today.
1.2.20
- The menu at the top of every page now fits any screen: on a phone it opens from a Menu button, and Get started stays visible.
- The night-time demo on the front page no longer scrolls inside its own box on a phone; the page scrolls as one.
1.2.19
- FirstFiveMin Text is open. Its own page explains a texting line of your own: what it costs, how the shared line works while your number registers, and how quiet hours apply. It links from the menu and from the pricing page.
- When you are signed in, the Text page links the three help-centre articles that go with it: FirstFiveMin Text, Phone numbers, and Answering a lead by text.
1.2.18
- The front page was rebuilt. It now says what the assistant does on a call and the two things it will not say, that it answers only from what you gave it and tells the caller when it does not know, how you can try it before you pay, and what happens after a booking. In English and Spanish.
- When someone on your team is on call, an after-hours lead is thanked with a note that a person may call them back sooner; otherwise the scheduled morning time is shown, as before. The email acknowledgment carries the same one line while someone is on call.
- A text you send to answer a message a lead sent you in the last 12 hours now goes out even during their quiet hours, as long as it is a reply in the same conversation, not a promotion, and inside your own quiet-hours setting. Anything else at that hour is still held, and you are told why.
1.2.17
- After-hours alerts follow your on-call order: when someone is on call, the text about a new lead goes to their phone, and they can answer the lead by text or reply DONE from that phone. DONE also cancels the assistant's morning callback for that lead.
- You can set quiet hours for yourself, separate from the assistant's calling hours. Inside them, an after-hours alert waits for the morning summary instead of waking you. The assistant's own calling hours are unchanged: it does not place a call between 9 p.m. and 8 a.m. in the lead's time zone, whatever your hours.
- The on-call card explains, in plain words, why you may call a lead back yourself after hours and the assistant may not.
1.2.16
- Appointment types: you can now give different kinds of appointments different lengths, and the assistant books each one at its own length. Each type can carry a short list of what the person should have ready, and the confirmation includes it.
- Your booking policy is yours to set — the notice you need, and any deposit or no-show fee you charge. The assistant states it when it books. No fee is charged unless you turned it on.
- Reminders: you can change when they go out. Someone who never confirms gets one final nudge, and a short note before the appointment about what to bring.
- A lead can cancel, move, confirm or say they are running late by text or on a call with the assistant. When a slot frees up, the next person on the waiting list is offered it.
- Trades can book an arrival window instead of an exact time. If you have to cancel, the person is told right away and offered another time.
- On call: you decide who gets the after-hours call, in what order, by time of day, with away days respected.
- Text us / Call me buttons for your own page, and you can answer a lead's text from your phone — we relay it in your name, inside texting hours. A WordPress plugin puts your form on a WordPress site without editing code.
- After an appointment that took place, one text asks the customer for a review using the link you set. It is sent once, and never to someone who opted out.
- If a change to your greeting did not work out, you can restore an earlier version from Settings; a version that no longer meets the disclosure rules cannot be brought back. Sign in and Get started now live at /sign-in and /get-started.
1.2.15
- Importing your website now brings in what your business actually says and leaves out menus, footers, cookie notices and legal pages. You can also remove everything imported in one step — facts you typed yourself are kept.
- If someone answers while the assistant is still introducing itself, it now finishes the introduction before moving on, so every caller hears that they are speaking to an AI and that the call is recorded.
- The disclosure summary now shows calls it could not check — an unanswered call has no conversation to review — instead of leaving them looking like failures.
1.2.14
- Your dashboard no longer says the AI is working a lead when no call is actually scheduled. A lead whose appointment has passed now waits under “Needs outcome”, and a lead the phone network kept refusing is flagged for you instead of sitting in the queue.
- Fixed a missing character that showed as a small box in the setup and account banners.
- The getting-started counter now matches the ticks you can see, and returning to the setup wizard fills in everything you already told us, not just some of it.
- The assistant will not name or recommend another business, and will not promise to call you back when a time opens up — there is no waitlist, so it no longer implies one. Emergency safety instructions are unchanged.
1.2.13
- The account console no longer lets you type a caller ID by hand: you now pick from the numbers you actually hold. A number you do not hold is rejected by the phone carrier on every call, which showed up as calls simply failing.
- Saving your settings can no longer switch your account to the test voice provider by accident.
1.2.12
- Sharing a link to the speed comparison, the changelog, the connect page or the refund policy now shows that page's own title and description in the preview. Those four pages had been leaving the preview wording to be guessed by whoever displayed the link.
1.2.11
- Finished the link-preview fix: the refund policy page was still sharing as a plain link.
1.2.10
- A call to your own FirstFiveMin number now rings the phone of the agent it belongs to, instead of going straight to the “we are busy” message.
- Sharing a FirstFiveMin link now shows the preview image everywhere — the speed comparison, this changelog and the connect page were still sharing as a plain link.
- Fixed the Offers settings card, which showed a placeholder instead of the number of offer texts allowed each month.
- The “All other leads” section on your dashboard now starts open, so nothing about your own leads is tucked away.
1.2.9
- Added "Get another number" to the Phone numbers page, so you can claim the extra numbers your plan includes without going back through setup.
- Fixed Spanish wording across the site: a misspelling on the dental page, plan cards that read "1 números", and connector labels that were still in English.
- Gave the dental, legal and med-spa pages their own Night Window example instead of the real-estate one.
- Link previews now show an image when you share a FirstFiveMin page.
1.2.8
- Fixed passkey setup: adding a passkey from Settings now completes on any device instead of failing, so you can sign in with Face ID, Windows Hello or a security key.
1.2.7
- Made the text alert you get for a new lead a single message: it now carries a short link on our own site instead of the long address, and names people the way names are written.
- Stopped the alert from saying the assistant is calling before the call has actually started; if a call cannot be placed, you now get a second text that says so and hands the lead to you.
- Showed after-hours call times in your own time zone with the zone named, and explained on the lead row why a call is scheduled for that hour.
- Fixed the one-time key box on the Integrations page so it is readable in the dark theme, and added a Copy button.
- Started every new account in demo mode with sample data, so you can explore the whole product before anything real goes in or out.
- Taught the assistant to ask why someone is calling and which property or job it is about, to note the answer on the lead, and to answer first outside your working hours.
- Put a limit of twenty minutes of assistant time per caller per billing period, after which the assistant takes a message.
1.2.6
- Made pages load faster: stylesheets, scripts and captions are now sent compressed, and versioned files are cached by your browser for a year instead of an hour.
- Steadied the landing page layout: the space for the human-verification widget is reserved before it appears, so nothing jumps while the page loads.
- Raised the contrast of the small captions and labels on the public pages so they read clearly in both the dark and the light theme.
- Replaced the explainer video's preview image with a lighter one, about a quarter of its former size.
- The site now serves over HTTP/2, so a page's files load side by side instead of one after another.
1.2.5
- Added passkeys: you can now sign in with your device's fingerprint, face or PIN instead of a password, and confirm sensitive changes the same way. Set one up under Settings.
- Added the business switcher: one login can hold several business accounts, and you can add a business from Settings.
- Setup is now free to explore: look around and connect your tools before paying; only the assistant's calling and texting is paid.
- Added forwarded lines: register the numbers you forward to FirstFiveMin, with your carrier's forwarding codes, and calls that arrive by forwarding are labeled with the line they came through.
- Made messaging registration easier: if the carriers reject it, you fix it and resubmit the same registration at no charge, with a card that explains what was flagged.
- New accounts now start with daily limits on leads and assistant calls that lift as the account earns trust (a verified email and cell, a card that cleared, a registered sender), so no single account can spoil the shared number for everyone.
- Anyone who texts REPORT to one of our numbers is never contacted again from it by that business.
- When a caller reaches the shared number and has spoken with more than one business on it, the call now asks which business they meant.
- Fixed phone fields that were unreadable on the dark theme, kept the sidebar and Log out in view on long pages, and replaced a personal name in a setup placeholder.
1.2.4
- Fixed the Log out button, which had stopped responding on most pages.
- Your phone number and cell now stay put through any settings save or setup re-run — an update can no longer blank them, and you get an alert if a number ever goes missing unexpectedly.
- At night, the demo on our home page now shows the real after-hours conversation your own leads would see.
1.2.3
- Recognized a lead who comes back (a reply weeks later, a call to your line, a new form, a yes on the reactivation page): the claim window reopens, the remaining follow-ups stop, and you get a distinct alert with a short excerpt of what they said.
- Added a transfer ladder: besides your cell, you can list up to two backup people or lines the assistant tries in order when a caller asks for a person, and it explains when nobody could be reached.
- Added a weekly text listing the calls worth a listen (a failed transfer, a frustrated caller, times offered but not taken, questions the assistant could not answer, a call flagged urgent, or contact details not read back).
- Added a Voice health card on the Integrations page showing your last completed call, last event received and last error.
- Added a service area to Settings: the assistant asks for the ZIP code and declines to book visits outside the area you serve.
- Screened obvious spam and scanner calls before they reach your line or create a lead; callers who already gave consent are never screened.
- Tuned how the assistant listens and speaks per call (your business name and cities as recognition hints, a lighter tone, language-matched pace) and started recording per-call response time and turn counts on the calls page.
- Taught the assistant to read phone numbers and emails back digit by digit, and to offer a person when a caller sounds frustrated.
1.2.2
- Shortened every public web address (for example /pricing and /es/pricing). The old addresses still work and forward to the new ones.
- Added a contact form on the privacy, terms and refund pages for privacy requests, refund questions and anything else, and hid our email addresses from address-harvesting bots; they now read as name [at] domain and still open your mail app when clicked.
- Fixed the landing page's call-me form, which stopped working in a browser tab left open for more than an hour.
- Put the study citations on the speed page itself, visible without filling in the form.
- Gave every public page a dedicated search description and a shorter title.
1.2.1
- Added a help center: step-by-step guides for every page, a ? button on every screen that opens the guide for that feature, and an assistant that answers only from the guides and says so when it has nothing.
- Added a getting-started card on the Leads page that shows which setup steps are done.
- Published this page: one entry per release, in the past tense, nothing unshipped.
- Added a plain list of what FirstFiveMin does not do — no cold-call blasting, no per-minute billing, no annual lock-in, no keyword-only opt-out, no pretending to be human, no holding your number — each line backed by a rule that is already built.
- Built a read-only demo of the console with sample data; it is switched off in this release.
1.2.0
- Added "What your AI knows": import your website or add facts by hand, and the assistant answers from them with a source and a date, and says so when it does not know.
- Added time-to-first-hello to the Analytics page: the clock stops when your lead hears the assistant speak, not when a dialer fires.
- Added a per-person claim view to Analytics, measured from the first lawful moment so after-hours leads never count against anyone.
- Published the response-time comparison page and the lead-loss calculator on the landing page, with every study cited by name and year.
- Added three importable n8n workflows to the automation recipes.
- Fixed the site icon.
v1.70
- The assistant now says "This call is recorded" in its first sentence on every call.
- Any wording of "don't record me" during a call is honored: the recording is deleted and future calls to that lead skip the recording line.
- A recording opt-out is not a contact opt-out: the claim window and any booking are untouched.
Entries begin with release v1.70; earlier releases are recorded internally.